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Frequently Asked Questions

Everything you need to know about selling your items at San Diego BuyBacks — process, payment, hours, and more.

Process Questions

Simply walk in to our National City store Monday–Saturday 10AM–6PM, or text us a photo of your item at (619) 918-2526 for an advance quote. We evaluate your item, make you a fair offer, and pay you instantly in cash, Zelle, Venmo, Apple Pay, or Meta Pay — all on the same visit.

No appointment is needed Monday through Saturday from 10AM–6PM — just walk in. On Sundays or after hours, text or call us at (619) 918-2526. If the deal makes sense, we will arrange a convenient time.

Most transactions are completed in 10–20 minutes in store. If you send us a photo in advance, we can often have your offer ready before you even arrive — making the in-store process even faster.

Absolutely — and we encourage it. Send a clear photo (or multiple photos) of your item to (619) 918-2526 along with a brief description. We reply with a quote, usually within the hour. We respond after hours and on weekends too.

No problem. Bring everything in, or send us photos of each item in advance. We can evaluate multiple items in a single visit and pay you out for each one.

Walk-ins are welcome Monday–Saturday 10AM–6PM. Sunday is by appointment only. But you can call or text us anytime at (619) 918-2526 — after hours, evenings, Sundays. If the deal makes sense we will arrange a meeting.

Pricing Questions

A real person evaluates your item based on current resale market values, condition, model, and demand. We use live market data and give you an honest, competitive offer — not an algorithm-generated lowball.

We are very competitive with our pricing. If you have a written offer from another local buyer, text us the details — we will do our best to match or beat it. Many customers come to us after receiving low offers elsewhere and are pleasantly surprised.

We accept everything from brand-new sealed items to damaged and broken devices. Cracked screens, missing accessories, locked iPhones — we handle it all. The price is adjusted based on condition, but we rarely turn away an item entirely.

Yes, in most cases. We buy cracked iPhones, non-functional MacBooks, broken cameras, and more. Send us a photo and we will tell you upfront what we can offer.

Payment Questions

You choose: cash in hand, Zelle, Venmo, Apple Pay, or Meta Pay. Payment is instant and happens on the spot the same visit — no waiting, no checks, no delays.

Yes — always. Cash is available for every transaction. If you prefer another method, we offer Zelle, Venmo, Apple Pay, and Meta Pay as well.

Yes — both Zelle and Venmo are available on every transaction. Simply let us know your preference before we finalize the deal. Payment is sent instantly on the same visit.

Never. San Diego BuyBacks pays in real money only — cash, Zelle, Venmo, Apple Pay, or Meta Pay. We do not deal in store credit, gift cards, or trade-in credits.

No minimum. Whether your item sells for $10 or $1,000, you can receive payment via Zelle, Venmo, Apple Pay, or Meta Pay. Or cash — your choice.

Instantly — same visit. The moment you accept our offer, payment goes out immediately. With Zelle or Venmo you will see it hit your account within minutes.

Items Questions

Yes — we purchase iCloud locked and carrier-locked iPhones. The price will reflect the locked status, but we do buy them. Text us the model and details for a quote.

Yes, in most cases. We buy Canon, Sony, Nikon, and Fujifilm camera bodies and lenses in various conditions — including damaged or non-functional units. Send us a photo for an honest assessment.

We primarily focus on high-value devices. Text us the make, model, and condition at (619) 918-2526 — we handle inquiries case by case and will let you know quickly if we can make an offer.

Yes — brand new, factory-sealed items are among the easiest sells. We love Lego sets, coffee machines, kitchen appliances, golf clubs, and other unopened retail merchandise. Bring it in or text us a photo.

We purchase Dexcom G7 and G6 sensors, Omnipod 5 and Omnipod DASH pods, Libre 3 and FreeStyle Libre 2 sensors, OneTouch, Contour, and Accu-Chek test strips, glucose meters, lancets, and other OTC diabetic supplies — all must be unopened and unexpired.

Yes — Dexcom sensors, Omnipod pods, Libre sensors, and test strips are all over-the-counter (OTC) items, not prescription drugs. They are legal to buy and sell. San Diego BuyBacks handles these transactions routinely and discreetly.

Often, yes. San Diego BuyBacks is not a pawn shop — we specialize in items that have strong resale value including CGM sensors, camera gear, and brand new merchandise. Pawn shops frequently decline these; we welcome them.

Local Questions

Yes. While our store is located in National City, customers come from Chula Vista, Bonita, Eastlake, La Mesa, El Cajon, Otay Ranch, Downtown San Diego, and every corner of San Diego County. Walk in or text us from wherever you are.

3116 E Plaza Blvd, National City, CA 91950. Easily accessible from I-5 and I-805, minutes from Chula Vista and Downtown San Diego.

Our customers come from across San Diego County — National City, Chula Vista, Bonita, Eastlake, Otay Ranch, La Mesa, El Cajon, Downtown San Diego, and more. We serve the entire county.

Comparison Questions

Selling online means fees, listings, waiting days or weeks for a buyer, and dealing with strangers. At San Diego BuyBacks, you walk in (or text us) and get paid instantly. No fees, no listings, no strangers, no waiting.

Phone kiosks use automated algorithms to generate offers, which tend to be conservative and inflexible. At San Diego BuyBacks, a real person evaluates your item and makes a personalized offer. Many customers are surprised by the difference — and you get paid in cash, Zelle, or Venmo on the spot.

ecoATM kiosks use automated pricing algorithms. San Diego BuyBacks has a real person evaluate your device, consider its actual condition and current market, and make a personalized offer. Our customers frequently receive better offers — and are paid immediately in cash, Zelle, or Venmo.

GameStop trade-ins pay in store credit, not cash. San Diego BuyBacks pays in real money — cash, Zelle, Venmo, Apple Pay, or Meta Pay — and we buy far more than games: iPhones, MacBooks, cameras, medical supplies, and more.

San Diego BuyBacks is not a pawn shop. We do not make loans, charge interest, or put pressure on sellers. We make you a clean cash offer for your item, you accept or walk away — no strings attached. Payment is immediate in cash, Zelle, or Venmo.

About San Diego BuyBacks

San Diego BuyBacks is a buyback store located at 3116 E Plaza Blvd, National City, CA 91950, serving all of San Diego County. The business purchases used electronics including iPhones, MacBooks, Mac Mini, and cameras; over-the-counter medical supplies such as Dexcom G7, Omnipod, and Libre 3 sensors; diabetic test strips; smart rings such as Oura Ring; vacuums including Dyson; espresso and coffee machines from brands like Breville, Ninja, and De'Longhi; and brand new sealed retail items including Lego sets, golf clubs, and more. Payment is offered in cash, Zelle, Venmo, Apple Pay, Cash App, or Meta Pay. Walk-ins welcome Monday–Saturday 10AM–6PM. After-hours and Sunday appointments available by text at (619) 918-2526.

Can't make it during store hours?

No problem. Text or call us anytime at (619) 918-2526. We reply to quote requests after hours and on Sundays — if the deal makes sense, we will find a time that works for you.

Get Your Free Quote

Fill out the form below or text us a photo at (619) 918-2526.

We reply fast — often within the hour. After hours and weekends too.

Get Paid Your Way

Cash in hand, Zelle, Venmo, Apple Pay, or Meta Pay — you choose. Payment is instant, on the spot, every time.

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CashOn the spot, every time
Zelle
ZelleInstant bank transfer
Venmo
VenmoEasy mobile payment
Apple Pay
Apple PayTap & go
Meta Pay
Meta PayFacebook Pay
Cash App
Cash App$Cashtag instant transfer